San Francisco-based architect and designer EJ Tanu founded dripmodule in 2011 to create modern goods that would appeal to people and their pets. Starting in the Bay Area at TechShop San Francisco, he incorporated rapid prototyping methods and used materials primarily sourced from U.S. manufacturers.
After successfully running a limited production company, he felt it wasn't enough and wanted to create new products at a new level: Products with even more quality and usability while offered at an affodable price. His goal was realized when he finds his home in Oklahoma City. With enormous support from local makers and manufacturers, EJ established his manufacturing facility in Oklahoma City.
People say past experiences are invaluable assets and this proves to be true for EJ and his company. Efficiency in prototyping and testing has made it possible to create high quality modern products that look great in any household.
Return with original product tags and packaging that has not been installed, used, worn, damaged or modified, you may return the product at your expense within 14 days of receipt. Returns will be expected at our place with in 2 weeks after your request.
Due to sanitary issue, we can not accept return of any used merchandise. Refund will be issued once we receive your returned item. Shipping charges are not refundable.
If you are experiencing a product quality issues, please let us know by email to email@example.com. We would love to hear and work with you to deliver better pet products. Our staffs as well as our vendors are dedicated to produce top quality products.
Providing a tracking number will also accelerate your return process. Retain your tracking number and email it to us at firstname.lastname@example.org so that we can check on the progress of your return. If you have not received credit within 14 days from the date of your return, please contact us immediately. You will have 14 days in which to return the product from the date of return approval. After 14 days, the Return Authorization will expire and no replacements or refunds will be given.
Note: Customer will be liable if the returned item is lost or damage by the carrier and no refund will be issued. Drip module has the right not to accept any return item that has been used or any return item that is receive after 14 days after the Return Authorization.
The time I need to prepare an order for shipping varies. For details, see individual items.