Howling Greyhound was founded with a simple goal: Creating Pawesome Products.
Our motive is to create innovative, high quality, and eco-friendly pet products that can enhance the interaction between you and your pet. Let's face it our pets deserve the best.
The pet industry has fallen into a vicious cycle of providing pet products that fall into one of two
1) functional, but visually unappealing and
2) visually appealing, but ineffective.
Why should we have to pick either or? We ask ourselves this question and have committed to creating products that accomplish both. Interacting with our pets should be easy, fun, and rewarding.
Every day our team of pet lovers and owners brainstorm new products that can change the way you interact with your pet. We sought top design engineers from the aerospace and medical field to help create innovative designs that are outside the box. Our designers focus on providing a balance between function and form, while meeting the highest product standards. Above and beyond our design team, our furry staff of testers ensures all our products receive a paw of approval before they are considered finished.
We create pawesome products.
What are the Shipping options Howling Greyhound offers?
We offer two shipping methods to all continental US:
1) Greyhound Speed shipping: In human terminology this is USPS Priority Mail 2nd Day Small Flat Rate Box Shipping. We charge a flat shipping fee no matter how big or small your order is AND it gets to you in 2 days.
2) Whippet Speed Shipping: Our second shipping class is slower than the first one but it is still speedy.. In human terms this is USPS First Class Package Service. We also charge a flat rate for this service but it takes anywhere between 2 to 8 business days.
What are the shipping prices for each option?
1) For Greyhound Speed shipping we charge a flat rate of $7.20 (to anywhere in the continental US)
2) For Whippet Speed Shipping we charge a flat rate of $5 (to anywhere in the continental US) for orders $10 or less. For orders higher than $10 we offer free shipping. To redeem your free shipping simply use coupon code FREESHIPPING during checkout. It will automatically deduct your shipping charges from your total. Pawsome right?
Side note: For all our furry friends that are outside of the US, we are truly sorry but we do not ship to outside of the US :(
If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return:
1) Your item must be unused and in the same condition that you received it.
2) Your item must be in the original packaging.
To initiate a return please send us an email to email@example.com and we will send you an email with more information on how to proceed.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment) or if you prefer we can exchange the product for another one, be it similar or not.
You will be responsible for paying for your own shipping costs for returning your item (unless it was a defective product). Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Defective Items/Exchange Policy
Your pawtisfaction if our number one priority. If the item(s) you ordered were damaged or defective we will gladly exchange it for a new one. Just send us an email to firstname.lastname@example.org and we will send you more information on how to proceed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Don't forget to use coupon code FREESHIPPING to get FREE SHIPPING on orders of $10+